Data Protection Policy

JumpYard values your personal privacy when processing your personal data. This data protection policy explains how JumpYard collects and uses your personal data, as well as your rights. We and our suppliers take measures to ensure that your personal data is always protected with us and that processing is carried out in accordance with applicable data protection regulations.

By using JumpYard’s services, you accept our Data Protection Policy and our processing of your personal data. You also agree that JumpYard may use electronic communication channels to send you information. It is important that you read and understand our data protection policy before using our services.

We collect customer data such as name, email address, phone number, date of birth, payment information, as well as information about the services you use with us. In addition, we also process other information that you have provided during your contacts with us.

When you make a reservation or request with us, we use information such as your name, email address, phone number, date of birth, and payment information. The purpose of this processing is to fulfill our contract with you, allowing us to manage your reservation and, if necessary, contact you in case of questions.

We also use the same information above to provide you with information about updates to our services, to promote our services directly to you, and to conduct customer satisfaction surveys. The purpose of this processing is our legitimate interest in keeping you, as a customer, informed about changes to our services, promoting existing or new services, and improving our services for your benefit.

We collect information when you become our customer and provide us with data.

We collect information through the use of cookies on our websites, which collect data from your browser.

We retain your personal data for a maximum of two years after your last visit or other contact with us. We also retain personal data when necessary to comply with our legal obligations (e.g., for accounting purposes). Subsequently, your data is securely deleted so that it can no longer be associated with you. If you terminate your customer relationship with us, your personal data, visit and purchase history, and transaction data will be anonymized.

In certain circumstances, we may share information about you with suppliers and subcontractors. We engage suppliers for various services, such as reservation systems and payment systems. In order to fulfill our contractual obligations to you as a customer, your information may be shared with these suppliers.

You have the right to know what we do with your personal data, such as when and how your personal data is processed and why. We guarantee your rights regarding your personal data in accordance with the General Data Protection Regulation (GDPR). This includes your right to access, rectify, delete, restrict processing, object, complain, and seek compensation.